Civil Rights/Title VI

PACTS is committed to complying with all federal and Maine civil rights laws and policies. In 2019, PACTS redesigned and updated its Title VI, Environmental Justice, Non-Discrimination Plan. The plan includes information on PACTS responsibilities and reporting. Each year, the Maine Department of Transportation (MaineDOT) requires an updated goals and accomplishments report.

Important Links:

Filing a Complaint

Any person alleging discrimination based on race, color, or national origin has a right to file a complaint within 180 days of the alleged discrimination. At the discretion of the complainant, the complaint may be filed with the federal department, the state recipient, or the agency providing the service (e.g. Federal Highway Administration (FHWA), Federal Transit Administration (FTA), or Maine Department of Transportation (MaineDOT). The complaint may be filed through a legal representative. The identity of the complainant is not necessary, provided the information is sufficient to determine the identity of the recipient and indicates the possibility of a violation. View the Complaint Procedures and Form. 

Programs to Support Civil Rights

PACTS administers several programs to ensure that protected populations have equal access to the benefits of, and participation in, the MPO’s transportation-planning process, free from discrimination.

Mobility For All Program

This program involves a broad range of community members and organizations in improving transportation access for people with barriers. Mobility For All initiatives use inclusive practices to engage older adults, people with disabilities, people of color, and other underserved communities in transportation planning and decision-making.

Public Involvement Program

The Public Involvement Program provides avenues through which all residents, including protected populations, can participate in PACTS transportation-planning and decision-making process.

Access to PACTS-sponsored Meetings

Locations for all PACTS-sponsored meetings are accessible to people with disabilities and are near public transportation whenever possible. Upon request (two weeks in advance), every effort will be made to provide accommodations such as assistive-listening devices, materials in accessible formats and in languages other than English, and interpreters in American Sign Language and non-English languages. Please contact Zoe Miller for more information.

For Additional Information

PACTS also has a brochure available that includes the information from this webpage.

To request printed brochures, information in another language, or for additional information regarding Title VI, please contact: Zoe Miller, GPCOG Director of Community Engagement/Title VI Coordinator, 207-774-9891 x227 zmiller@gpcog.org