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The Shopper Shuttle is open to people who are age 55 and up, people with disabilities, and people with low incomes.
The Shuttle runs on Tuesdays, Wednesdays, and Thursdays from 9 am to noon.
The Shuttle serves all of South Portland on Tuesday, Wednesday and Thursday. It goes to the Walmart in Scarborough on Tuesdays, to the Hannaford and Shaw's in Knightville on Wednesdays, and to the South Portland Food Cupboard on Thursdays.
Riders are eligible to use the Shuttle at least twice a month during the pilot (June through October).
Once you've registered, someone at Shopper Links will contact you to go over how it works. To book a ride on the Shopper Shuttle, call the Regional Transportation Program (RTP) at 207-615-0391. Reservations are made on first-come, first-served basis.
Rides can only be booked one at a time and must be reserved at least one day in advance.
The Shopper Shuttle's schedule is as follows:
From 9 to 10 am the Shuttle will be busy picking people up (please be ready at 9 a.m. in case you are the first person to be picked up).
From 10 to 11 am the Shuttle will wait at the destination as people get their groceries.
From 11 am to noon the Shuttle will be dropping people off.
Please note: This is an approximate timeline and actual times may vary.
We suggest a donation of $3 - paid on the Shuttle.
The Shuttle has room for 10 riders and their groceries and space for up to two wheelchair users. Requests for rides will be taken on a first come first served basis.
Please note: You can only reserve a ride one week in advance.
Once you’ve registered (see “how do I sign up?” FAQ) you can call the Regional Transportation Program (RTP) at 207-615-0391 to book your ride.
Shopper Links is partnering with a company called GoGoGrandparent. If you are chosen for the pilot, Shopper Links will help you create GoGoGrandparent account. Once you have an account, you can call GoGoGrandparent directly to book your ride.
To order a ride right away or for a later date, you call GoGoGrandparent directly at 855-464-6872. You must be accepted into the pilot to qualify for the discount.
The first four one-way trips (or two round-trip rides) will be free. If you wish to use this service for additional rides beyond these first four, GoGoGrandparent will tell you your ride cost when you arrange your ride.
You do not pay the driver. After the trip, GoGoGrandparent will place a charge on the card you have on file.
Shopper Links will pay for the first four one-way trips each month to or from the following locations:
Register for the Shopper Links pilot online. This makes you eligible to use both the Shopper Shuttle and On-Demand Rides.
If you need assistance or an interpreter, call 207-774-9891, ext. 227 and leave a message. Someone will get back to you within one business day.
To register in-person, visit a partner location:
Strava is an app that cyclists, runners, and other athletes use on their phone to record their activity and get statistics like:
Strava now aggregates this data and provides it to planning organizations for a fee.
The Portland Area Comprehensive Transportation System (PACTS), Maine Department of Transportation, local governments, and others can make more informed decisions when planning, maintaining and upgrading bicycle and pedestrian networks. While not everyone uses the Strava app, the data provides valuable information on how a small, but very active portion of the population navigates through our transportation system on foot or by bike.
More information about Strava Metro, including a frequently asked questions section, can be found on the Strava website.
Metro DataView is an interactive visualization that depicts counts of rides, commutes, and cyclists aggregated to street and intersection geometry. A GPS point heat map is also viewable at the street level and user behavior times are depicted at the intersection level.
Yes! The Portland Area Comprehensive Transportation System (PACTS) is happy to share the Strava data with other agencies, organizations, and groups. Contact Rick Harbison via email for access to the web portal.
“No person in the United States of America shall, on the grounds of race, color, or national origin (including limited English proficiency), be excluded from participation in, denied the benefits of, or be otherwise subjected to discrimination under any program or activity that receives federal assistance.”
-Title VI of the Civil Rights Act of 1964
All entities that receive federal financial assistance from the U.S. Department of Transportation must comply with Title VI of the Civil Rights Acts of 1964 by assessing the nature, extent, and incidence of probable impacts, both negative and positive, from any transportation-related activity on minority, low-income and other disadvantaged populations.
The 1994 "Federal Action to Address Environmental Justice in Minority Populations and Low-Income Populations" strengthened the Title VI protections by adding low-income populations. Related federal nondiscrimination laws administrated by the Federal Highway Administration (FHWA), Federal Transit Administration (FTA), or both, prohibit discrimination on the basis of age, sex, and disability. The principle of environmental justice in transportation planning ensures that transportation projects do not have a disproportionately negative impact on minority and low-income populations. The goal is to achieve environmental justice protection for all communities.
If you think you have been discriminated against, you have the right to file a complaint within 180 days of the date when the alleged discrimination occurred. If it is not possible to submit the complaint in writing, a verbal complaint can be received and recorded. The complaint should include:
For information, see the Discrimination Complaint Procedures and Form
Complaints may be submitted to PACTS
In person or by mail:
PACTS – Attention Title VI970 Baxter Boulevard, Suite 201Portland, ME 04103
By phone at: 207-774-9891
By email: firstname.lastname@example.org (include Title VI in the subject line)