Shopper Links

Need Help Getting to the Grocery Store?

Shopper Links is a pilot program testing two ways to help residents in South Portland, Maine get rides to local grocery stores and the Food Cupboard: a Shopper Shuttle and On-Demand Rides. This program is open to people who live in South Portland and are age 55 and up, or adults (18+) who have a disability. The pilot runs from June-August 2019. Read on for more information.

How Do I Sign Up?

CLICK HERE TO REGISTER for the Shopper Links pilot. This makes you eligible to use both the Shopper Shuttle and On-Demand Rides.

Or you need assistance or an interpreter, call 207-774-9891 x227 and leave a message. Someone will get back to you within one business day.

To register in-person, visit a partner location:

  • Resource Hub, 580 Westbrook St. (Mon-Fri from 10am-4pm).
  • Social Service Department, 25 Cottage Rd. (Mon-Fri from 3-4:30pm).

City-Wide Shopper Shuttle

The Shopper Shuttle is a lift-equipped van operated by the Regional Transportation Program (RTP) that provides door-to-door service to local grocery stores and the Food Cupboard.

How does it work?

The Shuttle runs on Tuesdays, Wednesdays, and Thursdays from 9am-12pm. The Shuttle serves a different side of the City each day with rides to grocery stores on Tuesdays and Wednesdays and the Food Cupboard on Thursdays. The day you can book a ride is based on where you live. Riders are eligible to use the Shuttle twice a month during the pilot (June-August).

How do I book my ride?

Once you’ve registered, someone at Shopper Links will contact you to go over how it works. To book a ride on the Shopper Shuttle, call RTP at 207-615-0391. They’ll work with you to determine which day of the week the Shuttle can pick you up. Reservations are take on first-come, first-served basis. Rides can only be booked one at a time and must be reserved at least two days in advance.

What is the Shopper Shuttle’s Schedule?

Day Area of South Portland Destination
Tuesday

West 

All neighborhoods west of Route 1.

Hannaford Maine Mall
Wednesday

East 

All neighborhoods east of Route 1.

Hannaford Knightville
Thursday

West / East

Alternates by week between the West and the East.

Once you register, Shopper Links staff will confirm your day to book.

Food Cupboard

How do I know which area of the city I live in?

When you register you will be asked for your address. Someone from Shopper Links will contact you to verify which day of the week we can pick you up.

When will it pick me up?

From 9-10am the Shuttle will be busy picking people up (please be ready at 9am in case you are the first person to be picked up). From 10-11am the Shuttle will wait at the destination as people get their groceries. From 11am-12pm the Shuttle will be dropping people off. Please note this is an approximate timeline and actual times may vary.

Am I eligible?

The Shopper Shuttle is open to people who are age 55 and upfor people over 55, people with disabilities, and people with low incomes.

How much does it cost?

We suggest a donation of $3 – paid on the Shuttle.

How many people can the Shopper Shuttle take?

The Shuttle has room for 10 riders and their groceries and space for up to two wheelchair users. Requests for rides will be taken on a first come first served basis. Please note you can only reserve a ride one week in advance.

How do I schedule a ride?

Once you’ve registered (see “how do I sign up?” above) you can call RTP at 207-615-0391 to book your ride.

 

On-Demand Rides

During this pilot, Shopper Links is testing a way to use Uber or Lyft without a smartphone to get discounted rides to local grocery stores. A limited number of people will be able to use the service during the pilot (June-August).

How does it work?

Shopper Links is partnering with a company called GoGoGrandparent. If you are chosen for the pilot, Shopper Links will help you create GoGoGrandparent account. Once you have an account, you can call GoGoGrandparent directly to book your ride.

How do I schedule a ride?

To order a ride right away or for a later date, you call GoGoGrandparent directly at 1-855-464-6872. You must be accepted into the pilot to qualify for the discount.

How much will it cost?

The first $5 of up to four one-way trips your trip will be covered by Shopper Links. You will pay the remaining cost, which will be $3-$10. When you arrange your ride, GoGoGrandparent will tell you your ride cost.

How do I pay?

You do not pay the driver. After the trip, GoGoGrandparent will place a charge on the card you have on file.

Where can I go?

Shopper Links will pay for the first $5 for up to four one-way trips each month to or from the following locations:

  • The Farm Stand: 161 Ocean St., South Portland
  • Hannaford Supermarket: 50 Cottage Rd., South Portland
  • Hannaford Supermarket: 415 Philbrook Ave., South Portland
  • Legion Square Market: 101 Ocean St., South Portland
  • Ocean House Market: 512 Ocean St., South Portland
  • Rosemont Market & Bakery: 537 Shore Rd., Cape Elizabeth
  • Shaw’s Supermarket: 180 Waterman Dr., South Portland
  • Shaw’s Supermarket: 417 Payne Rd., Scarborough
  • South Portland Food Cupboard: 130 Thadeus St., South Portland
  • Walmart Supercenter: 500 Gallery Blvd., Scarborough
  • South Portland Winter Farmers Market: 25 Cottage Rd., South Portland
  • South Portland Summer Farmers Market: 25 Cottage Rd., South Portland

The Shopper Links pilot is coordinated by GPCOG and made possible through generous funding from the National Aging and Disability Transportation Center.

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